Technical Support Specialist

London, England, United Kingdom · Technical Support · UK-TSS


Captini is growing at an explosive pace by every measure - revenues, people, innovation, and customers. As one of the fastest growing startups in the WiFi marketing sector we connected over 30 million guests in 2018 across thousands of hospitality venues around the globe. We are expanding teams across the organisation to revolutionise the hospitality sector and realise our goal of delighting our customers and delivering outstanding customer experiences.

Your Role

Do you live and breathe technology? Are you skilled in resolving technical issues? Are you passionate about delivering excellent customer service? If you have a real interest and curiosity in getting to the bottom of networking and technical issues and further building and sharing your personal knowledge with others. We're looking for you, this is an exciting opportunity to join us as a key member of the Technical Support team.

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Your typical day may involve


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Why you’ll love working at Captini

We are a diverse team of around 40 people based in super cool offices near Shoreditch, London and Brickell, Miami. We care deeply about enabling a great culture which is inclusive no matter your background. We celebrate our diverse group of talented employees and we pride ourselves on our transparent, collaborative, friendly and respectful culture. We’re also a community that believes in development and promotion from within. As a rapidly expanding business, there will be continued opportunities for progression.

We offer a full slate of benefits, including competitive salaries, stock options and pension plan. We believe in flexible working and offer all team members unlimited holidays and host regular company get-togethers and quarterly socials. We have weekly catered lunches and of course, fully stocked fridges and cold brew on tap.

Think you fit the bill? We'd love to hear from you!

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